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Pioneer Center has installed a variety
of aids to assist the handicapped in gaining access to, and enjoyment of, the
performances. To this end, we are fully compliant with State and Federal ADA
regulations. The Pioneer Center staff and volunteers have been specially
trained to assure that patrons in need of these assists can utilize them to
their best advantage.
- If you have
special requirements, by all means contact us at
(775) 686-6616 as far in advance as possible so that
we might be better prepared to meet your particular
needs.
Hearing Assist System
Patrons with hearing difficulties are
encouraged to use the Center's headset system. Wireless,
lightweight headsets are available at no cost to those
who need hearing assistance. The headsets may be picked
up at the coat check area on the main floor. To obtain a
headset, a driver's license or major credit card will be
required and will be returned upon receipt of the
equipment at the close of the performance.
Wheelchair Spacing with
Companion Seat
Accessible locations for patrons with wheelchairs are
available for both single ticket and subscription ticket
holders. Along with advanced notice, we recommend that
patrons using wheelchairs be accompanied by a companion
to provide assistance. Seating for one accompanying
patron is available next to a wheelchair space.
Additional guests in your party will be seated as near
as possible.
Please
call (775) 686-6616 to speak to a box office
representative to purchase wheelchair and/or companion
seating. Wheelchair and companion seating are not
available for purchase online.
Ramp Accessibility
Wheelchair ramp accessibility is available only for the
orchestra level. ADA parking spaces are located near
wheelchair ramps. Parking spaces are located on State
Street near Virginia. Additional parking spaces
are located in the Washoe County Restricted Parking lot
on the corner of Virginia and Court Streets.
Wheelchair Accessible
Restroom Facilities
All Restrooms can accommodate wheelchairs and are
accessible from either the Exhibition Hall, upper lobby,
or lower lobby.
Automatic Articulated Doors
Push-button operated doors are located on either set of
main doors to the theater.
Usher Assistance
The Center's usher staff will be happy to escort and aid
patrons who request assistance to and from their
seating location.
Ushers are not permitted to assist in transferring
patrons from their wheelchairs to non-accessible seating
or vice versa.
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